Privacy policy & cookies
1. Introduction
Welcome to PrimoClean (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, primoclean.co.uk.
By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our website.
2. Information We Collect
2.1 Information You Provide Directly:
- Contact details when you fill out forms (e.g., name, email, phone number).
- Information you provide when contacting us via email or phone.
2.2 Information Collected Automatically:
- IP address
- Browser type and version
- Pages visited and time spent on them
- Referring website URLs
- Other diagnostic data
We use Google Analytics to gather this data for improving user experience. Google Analytics may collect information via cookies.
3. How We Use Your Information
- Respond to inquiries and provide services.
- Improve website functionality and user experience.
- Analyse site usage through Google Analytics.
- Comply with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service providers (e.g., website hosting services, analytics providers).
- Law enforcement agencies if required by law.
5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights including:
- Access: Request copies of your data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data.
- Restriction: Request limited processing of your data.
- Objection: Object to our processing of your data.
To exercise your rights, contact us at [email protected].
7. Cookies
Our website uses cookies to improve user experience. For detailed information, please refer to our Cookies Policy below.
8. Third-Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page.
10. Contact Us
For questions regarding this policy, contact us at:
PrimoClean
Email: [email protected]
Cookies Policy
1. What Are Cookies?
Cookies are small text files stored on your device to improve website functionality and user experience.
2. How We Use Cookies
We use cookies to:
- Remember user preferences.
- Understand how visitors use our site (via Google Analytics).
- Improve website performance and user experience.
3. Types of Cookies We Use
3.1 Essential Cookies:
Necessary for the website to function properly (e.g., security, load balancing).
3.2 Analytics Cookies:
Used to collect information about how you interact with our website. We use Google Analytics, which sets cookies to understand visitor interactions.
You can learn more about how Google uses cookies here.
3.3 Functional Cookies:
Enable enhanced functionality and personalization.
4. Managing Cookies
You can control and delete cookies through your browser settings:
Note: Disabling cookies may affect website functionality.
5. Changes to This Cookies Policy
We may update this policy. Any changes will be posted here.
6. Contact Us
For cookie-related questions:
PrimoClean
Email: [email protected]